Satisfaction Guarantee

Effective Date: June 26, 2024

Satisfaction Guarantee by Jace's Inc.

At Jace's Inc., we are committed to delivering high-quality products that meet your expectations. We take pride in our craftsmanship and stand behind every item we make. Our goal is to ensure that you are completely satisfied with your purchase.

Our Guarantee

If, for any reason, you are not satisfied with your purchase, you may return any unopened and sealed product within 90 days of receiving it for a full refund or replacement. We want you to feel confident and secure when shopping with us.

Conditions for Returns

To qualify for a return, products must be in their original, unopened, and sealed condition. The return shipping cost is generally the customer's responsibility, except in cases where the product is defective or the return is due to an error on our part. We reserve the right to review return requests on a case-by-case basis.

How to Return a Product

To initiate a return, please contact our customer service team at info@verytov.com. Provide your order number, details of the product you wish to return, and the reason for the return. Our team will guide you through the return process and provide you with the necessary instructions.

Processing Refunds

Once we receive your returned product, we will inspect it to ensure it meets the return conditions. If the return is approved, we will process a refund to your original payment method within 7-10 business days. Your satisfaction is our priority, and we strive to resolve any issues promptly.

Our Commitment

We are dedicated to your satisfaction and confident in the quality of our products. If you have any questions or concerns about our Satisfaction Guarantee, please do not hesitate to reach out to us.